Terms & Conditions

  1. Please check Mindbody online for changes to the schedule. Pilates & more takes pride in running to the schedule but reserves the right to cancel classes if necessary.

  2. Our studio is government mandated to only accept fully COVID-19 vaccinated clients. Proof of vaccination status is required.

  3. Doors close strictly on time for safety and security. Late entry is not permitted.

  4. All purchases are final. Pilates & more does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.

  5. All purchases are non-transferable, non-refundable or interchangeable. Reformer 20 passes may be shared with one immediate family member.

  6. Direct Debit Fortnightly Membership $90 Plan – minimum 2 fortnightly payments (2 x $90). The membership will automatically renew and will continue monthly until terminated as per terms by either party. Default payments: $5-10 decline fee WILL  be deducted for any unsuccessful transactions. Suspensions/Holds: Maximum 1 hold per 3 months. Not to exceed 28 days in 12 months.

  7. A form must be completed at the studio to activate a suspension. A $5-10 admin fee will be charged for any account adjustments. Termination: To discontinue, a cancellation form must be completed at the studio. The direct debit must be active for 1 full payment cycle prior to cancellation (2 weeks). All contracts are ongoing until such time that both cancellation form completed at the studio and an email are received. Terminations received within 7 days of the next payment cannot be adjusted or cancelled

  8. Pilates & more reserves the right to review and increase prices from time to time without notice.

  9. All passes (purchases) have expiration dates. No extensions permitted unless by prior arrangement.

  10. Suspensions/Holds: Permitted on direct debit membership only.

  11. Double classes: Fortnightly unlimited membership clients are entitled to attend any 6 classes as they like on a fortnightly occurrence. Clients on class passes will be charged for each class if participating in more than 1 class on the same day.

  12. The class packs and memberships exclude attendance at guest teachers’ classes, workshops, retreats or other special events.

  13. The Intro Offer is valid from date of purchase. The Intro Offer is available for new members, once only. No holds, extensions, transfers or refunds.

  14. The Re-Intro Offer is available to students who have not visited Pilates & more in the last 6 months. The Re-Intro Offer is available once only per student.

  15. The Intro and Re-Intro Offers are for local residents only. Proof of address may be required.

  16. Pilates & more reserves the right to update or modify the Terms & Conditions at any time. The Terms & Conditions displayed on the website will be considered the current terms and will override all and any other prior communications.